At OVYSCARE, we carefully prepare and process every order to ensure your products reach you safely.

Order Processing

Orders are processed after payment has been successfully confirmed.

Once your order has been dispatched, you may receive a shipping confirmation with available tracking information.

Delivery

Delivery times may vary depending on your delivery location, shipping provider and circumstances outside our control.

Estimated delivery information and available shipping options will be displayed during checkout where applicable.

Please ensure that your delivery address and contact details are correct before completing your order. OVYSCARE cannot be responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.

Shipping Charges

Shipping fees are calculated and displayed at checkout based on the delivery destination and selected shipping method.

Any applicable customs duties, import charges or taxes associated with international deliveries may be the responsibility of the customer.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us with your order number so we can assist you.

Please note that delivery times may occasionally be affected by circumstances outside our control, including carrier delays, customs processing, weather or other unforeseen circumstances.

Damaged Orders

If your package arrives damaged, please contact us as soon as possible and provide your order details and photographs of the damaged packaging and products.

We will review the situation and assist you with the next steps.

Contact Us

For questions about shipping or delivery, please contact:

OVYSCARE
Email: ovyscare@yahoo.com
Phone: +43 (0)660 8253 606
Address: Vogelweiderstraße 22/25, AUSTRIA